Unless they’re historic bed-and-breakfast inns, most hotels are modern and up-to-date, featuring high-speed Internet, sound wave alarm clocks, and versatile hangers, among other hotel supplies. If you’re like most people who work in hotels and manage the amenities to some extent on a daily basis, you may not notice the details after a while. As with most daily tasks, shopping for hotel supplies and services can become routine, especially when you’re tasked with balancing budget constraints, style needs, and guest preferences. If hotel supplies such as towels, coolers, and bed covers become outdated, hotels can also become outdated and lost to the competition.

Hotels that are successful in the long term attribute their success, in part, to their ability to remain relevant, meaning they know themselves and their brand identity. They also know the hotels near them and what makes them stand out. When you think of your hotel, what do people pay for? Is your service exceptional?

Perhaps the views are incredible and the hotel supplies and amenities unique. If luxury and comfort define your business, luxurious robes and linens and complimentary breakfast would be relevant hotel supplies and amenities. To maintain their place among the masses, hotels must keep up with trends to remain competitive and relevant.

Punctuality is most likely not a high priority for you or anyone else who works in hotels. However, if hotels want to maintain occupancy rates, attract new business, and deliver an overall great experience, ensuring that everything from hotel amenities and supplies to color palettes and furnishings is current and attractive is paramount. . Have you ever got a room in a modern hotel and upon entering the room felt like you’ve traveled back in time to the early 1990s or worse, and it’s not a historic hotel? While it may not affect the visit, most people think less of dated hotels, especially when the amenities, hotel supplies, and conveniences one would expect are not offered or available during their stay.

Whether you’re working for an eclectic bed and breakfast or a luxurious spa resort, conveying value to your guests is important. Quality hotel amenities and supplies, amazing views, great locations, and complimentary meals or snacks convey the message that “we’re trying to get the most for your money.” It matters, especially as consumers of all stripes count their pennies and pay more attention than ever to what they get for their money. While hotel supplies and amenities are important components of hotels, they are not everything. The cleanliness of your hotel, a responsive staff, spacious rooms, and modern furnishings all play an important role in the overall guest experience.

Being and remaining competitive in the hotel industry is no small thing. Maintaining your edge by providing quality hotel supplies and services helps you, as competition between hotels is stiff almost everywhere. When people feel like their opinion matters—when they see updated fixtures, hotel-upgrading renovations, and high-quality hotel supplies—they know they’ve been heard, which often means more business for you. That said, while you focus on the details, it’s important that those same details remain up-to-date and relevant to both the guest and the hotel.